Heather is a native of Center Tuftonboro NH and a graduate from Kingswood Regional High school (89) and has been in the health care field since 1994. Starting as a family caregiver for ill parents and siblings, she found she enjoyed and had an aptitude for the home healthcare aspect of care. With the desire to assist other families in coping with the psychological, emotional and physical difficulties of the aging process, and the difficulty in managing long term care and end of life needs for loved ones, she became a licensed nursing assistant at a local nursing home. She then advanced to becoming Director of Client Services for The Stevens Center Adult Day Care 1999-2006. Heather graduated from Granite State University in 2005 with an Associate’s Degree in Behavioral Science, specializing in Geriatric Care Management.

Curtis Quality Care, LLC became a state Licensed agency in November 2009 and was begun in loving memory of her parents, Capt. K.G Curtis, Janice. M. Curtis, and sister Kathryn A. Curtis. She is a certified Alzheimer’s and Dementia Related Disorders trainer and certified ADRD support group leader.

Her team of Home Health Aides make every effort to provide pleasant, comfortable and professional care to all their clients. All staff participate in ongoing bi-monthly training and direct supervision throughout their employment. All staff hired have an extensive background check, drug and alcohol testing upon hire and randomly throughout employment, DMV background check, and the Bureau of Adult and Elderly Services.
 

Sara J. Carey
Director of Client Services
Certified Dementia Care Specialist
ADRD Certified Trainer
Care Coordinator

Sara grew up in the idyllic small town of Stark, NH. This helped to shape Sara’s view on homecare and way of life. In Stark, everyone knew everyone and the door was always open. One always helped their neighbor and shared with one another what was needed from clothes to food. Sara moved to the Wolfeboro area with her family in 1989. She attended Kingswood Regional High School where she graduated in 1994.

Sara has been working since she was 14 in various industries and areas, but never found anything that quite fit until going to work in a local facility in 1996, where she became a caregiver and supervisor. Sara has been a supervisor for the past 18 years; she has been trained in crisis management and has vast experience with many different disorders, from Brain Injury, Autism, Parkinson’s, and Alzheimer’s/Dementia. She joined our family at Curtis Quality Care in 2010. She has a wide variety of skills that make her especially suited for assisting our clients in their homes.

When Sara joined us in 2010, it was as a personal care attendant; it became clear quickly that Sara was a rare find. Sara became the Director of Client Services in 2011. Some of her duties include: client intake, management of client records, and creating and implementing a client’s plan of care for each home. In 2012 Sara became an administrator for the company, assisting with all aspects of client care. Also, in 2012, Sara took over the scheduling of staff and clients, which is no easy feat. In 2013 Sara was also began assisting with hiring of employees, supervising their orientation and training, and management of staff files.

When asked why she enjoys her job Sara responded “helping people to remain in their homes, as independent as possible, and be cared for in the way I would care for my loved one, gives me a feeling of great accomplishment and when I go home I feel as though I have helped to do good things. This does not happen at every job or career avenue out there. I love and appreciate this job and would never want to do anything else”.

Nancy Donahue
Operations Manager LNA, BSEE, BM

Nancy was first hired as a caregiver in 2015, coming from a varied background in management and business, as she says, “in a previous life”. Relocating to the Lakes Region in 2013 from the Seacoast, she had to reinvent herself as her former high-tech jobs weren’t readily available. After spending time in hospitals while her mother was terminally ill with cancer, she found “The ones that really made a difference in my mom’s quality of life were the aides. This is something I can do.”

Shortly after she became a certified License Nursing Assistant, and worked in an assisted living facility, and later at the Merriman House, a long-term care facility in North Conway. Finding that nursing home duty, while rewarding, was also frustrating.  She was always getting into trouble for spending too long with residents and not getting her work done.  After interviewing and receiving offers from other homecare agencies, she met Heather, and just knew that this was someone that she had to work with.

In addition to calling on clients, working in the office, and living on a small farm, she can be found here and there about town playing for the Cate Park Band in the summer, in the orchestra pit for the Village Players’ musical productions, and conducts the annual Tuba Christmas in Wolfeboro.