Top Five Things To Look For When Hiring A Home Healthcare Agency

Author: Curtis Quality Care, LLC | | Categories: Home Care Agency , Home Health Care , In Home Caregivers

Curtis Quality Care- Month 3 - Blog Banner.jpg

We all arrive at a point when we call in for external medical support for either ourselves or the senior members of our family. When going through different medical care options, you need to pick the one that allows those in need of care to feel safe and comfortable and independent. This is where home healthcare comes into play. Choosing the right home healthcare agency can help you cover these aspects. The right home healthcare agency will ensure that your loved ones feel comfortable, safe and independent.

Many people assume all home healthcare in Ossipee is the same. While the services provided may be somewhat similar, the quality of service differs drastically from one company to another. When your loved one starts to exhibit signs that they need extended care and assistance, selecting a home healthcare agency is a great way to provide them the medical help they need within the comfort of your own home. 

Here are the top five things to look for when hiring a home healthcare agency.

1. State license 
All the registered and licensed nurses working with the home healthcare agency of your preference must be registered to practice in your state. The training and licensing requirements for non-skilled caregivers differ from state to state. Some do not have established training requirements for non-skilled caregivers. Given the growing need for home healthcare, several states are reconsidering their training requirements. 

2. Fully insured and bonded
Working with a home healthcare agency that is fully insured and bonded augurs well for both you and the agency. Based on the sensitive nature of the business, the damages done by an uninsured agency may be irreversible. The agency you work with needs to insure and bond their business to operate legally and safely. 

3. Professional references, background, and drug testing done regularly
It’s essential to vet your prospective home healthcare providers just as you would your general physician. For starters, ask for recommendations from friends and family members who may have used the company’s services in the past. Alternatively, you can verify a home healthcare company’s reputation through online reviews or by checking with the Better Business Bureau. Stay away from any home healthcare agencies with inferior review grades or who have unresolved issues on their records.  

4. Professionalism in manner, dress and work ethics
Regardless of the services you seek, there is no substitute for professionalism. The home healthcare agency you wish to hire should be professional and sensitive to patients’ needs. Thye should follow an appropriate dress code and their actions should reflect their ethics. The services of a professional business that operates with ethics bring far more value than a business that doesn’t.

5. Knowledge of service needs
While zeroing in on the home healthcare agency of your choice, please check if the company is willing to invest in its employees’ continued education and training to empower them to provide the best service to its clients. If the employees believe they know everything, you may have issues as home healthcare needs constant change in line with evolving industry trends. 

If you are looking for a reliable home healthcare agency, contact Curtis Quality Care, LLC - New Hampshire Home Health/ Nursing Care, Homemaking, and Companionship Services. Curtis Quality Care, LLC is a small Home Care service provider agency owned and operated by Heather Curtis-Tenney. The company is fully insured and licensed by the State of New Hampshire. Our team of Home Health Aides makes every effort to provide pleasant, comfortable, and professional care to all their clients. All staff participates in ongoing by-monthly training and direct supervision throughout their employment.

Serving clients across OssipeeTuftonboroWolfeboroEffingham and the surrounding areas,

To learn more about the services that we provide, please click here. If you have any questions about your home healthcare agency requirement, feel free to get in touch with us by clicking here.