Tenney ABS, GCM, ADRD Certified Trainer
ABS, Geriatric Care Manager, Alzheimer and Dementia Certified Trainer and support group leader, Certified End of Life Doula.
Heather is a native of Center Tuftonboro NH and a graduate from Kingswood Regional High school (89) and has been in the health care field since 1994. Starting as a family caregiver for Ill parents and siblings she found she enjoyed and had an aptitude for the home healthcare aspect of care. With the desire to assist other families in coping with the psychological, emotional, and physical difficulties of the aging process and the difficulty in managing long term care and end of life needs for loved ones. She became a licensed nursing assistant at a local nursing home. Then advanced to becoming Director of client services for The Stevens Center Adult Day Care 1999-2006. Heather Graduated from Granite State College in 2005 with an Assoc. Degree in Behavioral Science specializing in Geriatric Care Management. Curtis Quality Care LLC Became a state Licensed agency in November 2009 and was begun in loving memory of her Parents Capt. K.G Curtis, Janice. M Curtis and sister Kathryn A. Curtis. Heather is a certified Alzheimer’s and Dementia Related Disorders trainer and support group leader, Certified End of Life Doula, 2016 Women Owned Small Business of the Year.
Her team of Home Health Aides make every effort to provide pleasant, comfortable, and Professional care to all their clients. All staff participate in ongoing by-monthly training and direct supervision throughout their employment. All staff hired have an extensive background check, drug and alcohol testing upon hire and randomly throughout employment, DMV Background Check and a check with the bureau of adult and elderly services.
All staff are trained in:
- Dementia and Alzheimer's Care
- Infection Control
- Patient Confidentiality
- The Importance of Documentation
- Healthcare Compliance
- Patient Rights
- Fall Prevention
- Safe Patient Transfer
- Mandatory Reporting
- Abuse and Neglect
- Hospice and End of Life Care
- Patient's Safety and Wellness
- Professional Standards
EssentiALZ Certification through the Alzheimer's Association The essentiALZ program provides core dementia care training—focusing on person-centered care, the changes that happen to thinking skills as dementia progresses, how those changes impact behavior, and how to understand behavior as communication. It also covers specific care topics like making a connection, eating solutions, pain, and discomfort indicators, wandering, falls, and redirection and distraction behavior therapies.
Through completing the program, our staff learn techniques for caring for people with dementia, become recognized as someone who has a basic understanding of symptoms of Alzheimer’s and other dementias and demonstrate knowledge of evidence-based dementia care practices, which are promoted in the nationally recognized Alzheimer’s Association Dementia Care Practice Recommendations.