- What are your expectations and qualifications of your staff?
- What does it mean to be state licensed?
- Does Medicare pay for long-term home healthcare?
- How do I pay for home healthcare and long-term care?
- How does your agency ensure the quality of care provided to clients?
We are proud of our team of professional staff who have been with us for years. We only hire staff with healthcare experience and professional references who pass a criminal background check, DMV check, and drug and alcohol test. We expect our employees to possess the desire to do their job with excellence, and we demand professionalism, competency, kindness, and honesty from all our staff at all times. We encourage and support our team in any way we can, which allows them to be content and loyal to the company and our clients.
State-licensed means that our agency must follow specific state and federal regulations monitored by the Department of Health and Human Services. Our agency undergoes regular inspections to ensure that we follow all rules and regulations to protect our clients and staff from harm or exploitation. If we fail to meet these regulations, we get deficiencies (reprimanded) and could be closed or even prosecuted.
Unfortunately, Medicare only covers short-term acute medically-based home care. It includes wounds, post-operative and rehabilitation therapy, and LNA services for short-term care needs.
We accept payment from Long term care insurance, Caregiver grants, credit cards, and private pay accounts. It’s important to talk to estate planners and insurance companies to find out if there are benefits you’re unaware of that may already be in place. We suggest you speak to multiple agencies to compare the services and costs. Each homecare agency has different benefits and fees, and one may be a better fit than another.
We have a rigorous screening process for our caregivers and provide ongoing training and support to ensure they provide the highest quality care to our clients. We also conduct regular assessments and evaluations to monitor the progress of our clients and make any necessary adjustments to their care plans. Additionally, we encourage open communication between our staff, clients, and their families to ensure everyone is satisfied with the care provided.