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About Curtis Quality Care, LLC
As a Home Care Service Provider in Tuftonboro, NH, we are passionate about providing compassionate care to those in need. We strive to help individuals and their families navigate the challenges of aging and end-of-life care with dignity and respect. Our founder, Heather, has years of experience in the healthcare industry and a passion for helping others. She started Curtis Quality Care, LLC, to provide high-quality, personalized care to needy people.
Heather Curtis - Our Founder
Heather is passionate about helping families navigate the complex and emotional journey of aging and end-of-life care. With over 27 years of experience in the healthcare field, Heather’s journey began as a family caregiver for her ill parents and siblings. Through this experience, she discovered her talent and love for home healthcare.
Heather’s commitment to helping others led her to become a licensed nursing assistant at a local nursing home and eventually the Director of Client Services for The Stevens Center Adult Day Care. Her dedication and hard work paid off as she graduated from Granite State College with an Associate’s Degree in Behavioral Science, specializing in Geriatric Care Management. Heather’s expertise as a Geriatric Care Manager, Dementia/Alzheimer Certified Trainer and her certification as an End of Life Doula make her a valuable asset to the community.
Heather set up Curtis Quality Care, LLC in 2009 in loving memory of her parents, Captain K.G Curtis and Janice M Curtis, and her sister, Kathryn A. Curtis. Since then, she has led her team with a warm heart and a fierce dedication to providing the best care possible. Her exceptional work has not gone unnoticed, as she was presented with the Women-Owned Small Business of the Year award in 2016. While the reward and recognition mean a lot to Heather, providing compassionate care and support to families during their most challenging times is what motivates her the most.
Our Team
Our team of Home Health Aides makes every effort to provide pleasant, comfortable, and professional care to all our clients. All staff participates in ongoing by-monthly training and receive direct supervision throughout their employment. All staff hired have an extensive background check. It includes drug and alcohol testing upon hire and randomly throughout employment, a DMV background check, and a check with the bureau of adult and elderly services.
All our staff gets trained in the following:
- Dementia and Alzheimer’s Care
- Infection Control
- Patient Confidentiality
- Healthcare Compliance
- Patient Rights
- Fall Prevention
- Safe Patient Transfer
- Mandatory Reporting
- Abuse and Neglect
- Hospice and End of Life Care
- Patient’s Safety and Wellness
- Professional Standards
- The Importance of Documentation
EssentiALZ Certification through the Alzheimer’s Association
Our team also completes the essentiALZ program, which provides core dementia care training. The training focuses on person-centered care, the changes to thinking skills as dementia progresses, how those changes impact behavior, and how to understand behavior as a communication. It also covers specific care topics like making a connection, eating solutions, pain, and discomfort indicators, wandering, falls, and redirection and distraction behavior therapies.
Through completing the program, our staff imbibes techniques for caring for people with dementia. They also become recognized as someone with a basic understanding of symptoms of Alzheimer’s and other dementias and demonstrate knowledge of evidence-based dementia care practices, promoted in the nationally recognized Alzheimer’s Association Dementia Care Practice Recommendations.
Our team includes:
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Heather Curtis Geriatric Care Manager, Dementia Certified Trainer, and Alzheimer Certified Trainer
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Melissa Nadeau Client Care Coordinator
Our Mission
Our mission is to provide quality and compassionate care to our clients while supporting their families during challenging times. We strive to exceed our client’s expectations by providing personalized care based on their needs and wants. Our experienced and dedicated professionals ensure our clients receive the best possible care, making us one of the top-rated Home Care Agencies in New Hampshire.